New Patients

The staff at Crystal Smile Family Dentistry is committed to providing excellent dental care in a comfortable environment where patients can relax and feel at ease. Here you will find information on what to expect during your first appointment along with links to patient forms and paperwork.

Contact Us

We are happy to hear from you, answer your questions, and schedule an appointment. Call Crystal Smile Family Dentistry at 919-336-8871 or stop by our office.
1939 High House Rd
Cary, NC 27519

Request An Appointment

It is easy to make an appointment for your initial examination and dental treatments. Call 919-336-8871 to speak with a staff member and you can download the New Patient Form by clicking to the right.


    Downloadable Forms:

    Welcome to
    Crystal Smile Family Dentistry

    Making an Appointment

    It is easy to make an appointment for your initial examination and dental treatments with Crystal Smile Family Dentistry. Simply call 919-336-8871 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.

    Your Visit to Crystal Smile Family Dentistry

    What to Expect

    Walk into our lobby where you will be greeted by our friendly staff. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.

    Initial Examination

    Your initial dental exam will take around one hour. The expert staff at Crystal Smile Family Dentistry will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed. Our dental hygienist will clean your teeth then Dr. Jing Zhou will complete your examination and make recommendations for proposed dental treatments.

    Pain Concerns

    Pain Concerns

    We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Jing Zhou will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.

    Dental Insurance

    We accept a variety of insurance providers and endeavor to accommodate our patients' request. Please call our office at 919-336-8871 to see if we are currently working with your insurance provider.

    Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.

    Financial Policy

    Crystal Smile Family Dentistry provides high quality dental care to families throughout the Cary area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how Crystal Smile Family Dentistry is the solution to all of your oral health needs.